Returns

Welcome to the Gilson Company support center, where you can access support resources below, including order and return information, frequently asked questions, and more.

Gilson Support Center

Returns & Warranty

Returns

To return an item or for product warranty information, please email returns@gilsonco.com.

Returns are accepted up to 30 days from the invoice date. Authorized return items must be new, unused, in original packaging, and must include all manuals, power cords, and software. Damage resulting from improper packaging of a returned item will be the customer's responsibility. Restocking fees may apply.

Returned products must be accompanied with a Return Material Authorization (RMA) form.

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